Call us today! 866.207.3882
Call us today! 866.207.3882
Call us today! 866.207.3882

Direct Support Services

Touchstone provides direct support at multiple levels to meet the needs of members and families and provide tailored support across environments. Our Behavioral Health Specialists are equipped to provide direct support services to members exhibiting a need for coaching, skill-building, and emotional regulation development. Whatever It Takes (WIT) provides intensive support & rehabilitation services for those members with intensive support needs, especially those at risk of out-of-home placement or transitioning back from out-of-home placement. WIT provides intensive in-home and community-based support to serve those facing emotional and behavioral challenges.

Read more about each of our direct support services.

Whatever It Takes (WIT) - Intensive Support & Rehabilitation Services

Whatever It Takes (WIT) - Intensive Support & Rehabilitation Services

WIT Overview

Touchstone's Whatever It Takes program provides intensive in-home and community-based support for children and families facing emotional and behavioral challenges. WIT utilizes a positive behavior approach and will be rolling out the Zones of Regulation curriculum in their services. Providers focus on identifying and addressing the member's underlying needs.

Core Goals of WIT

  • Strengthen healthy communication and problem-solving.

  • Build coping skills and resilience.

  • Connect families with natural and community supports.

  • Collaborate with the Child and Family Team for sustainable outcomes.

WIT Member Population

WIT programming is well-suited for children at risk of out-of-home placement and children transitioning back from out-of-home care.

Behavioral Health Specialist Services

Behavioral Health Specialist Services

Direct Skill-Building for Youth

These services focus on teaching practical coping and behavioral strategies that empower youth to manage challenges effectively. Through individualized support, participants strengthen emotional regulation and social-emotional development.

Collaborative Behavior Management Across Settings

Our approach helps youth apply the skills they learn in real-life situations—at home, in school, and in the community. This consistency promotes stability and reinforces positive behavior patterns. To achieve lasting change, we provide coaching and training for caregivers, educators, and school staff to reinforce therapeutic techniques across home and school environments. We partner closely with families, providers, and educators to strengthen every child’s support system. This team-based approach ensures coordinated care and supports long-term success.

Therapeutic Reinforcement

All interventions align with each child’s clinical goals and treatment plan. By offering real-time, hands-on support, we enhance therapeutic outcomes and promote meaningful progress.

Early Childhood Specialist Services

Early Childhood Specialist Services

ECS Overview

The Early Childhood Specialist (ECS) provides developmental, therapeutic, and rehabilitative services to children from birth through age seven and their caregivers. The ECS delivers support across all appropriate settings—including the home, school, clinic/office, community, telehealth, and other natural environments.

Key Elements of ECS Services

  • Developmental assessment integration

  • Caregiver psychoeducation

  • Direct in-the-moment coaching

The core goals of ECS services strengthen caregiver-child relationships, promote early intervention, and support long-term family stability.

The ECS also helps caregivers interpret child cues, foster secure attachment, and address developmental, behavioral, and emotional needs through evidence-based strategies.

Respite

Touchstone's Respite is available to families of our members as a weekend daytime support. Respite provides a much-needed break for parents/guardians of children with behavioral health needs while ensuring their children are safe, supported, and engaged in meaningful activities. The program helps reduce caregiver stress and provides peace of mind knowing their children are in good hands.

Safe & Skilled Staff:

  • CPR certified and trained in crisis prevention/intervention

  • Receive ongoing training in behavioral intervention strategies

Skill Development Focus:

  • Games, arts & crafts, outdoor play, and group outings

  • Promotes fun, creativity, and positive peer interactions

Program Details:

  • Saturdays: 8:00 AM - 6:00 PM

  • Sundays: 10:00 AM - 6:00 PM

  • Breakfast, lunch and snacks are provided both days

Engaging Activities for Children:

  • Games, arts & crafts, outdoor play, and group outings

  • Promotes fun, creativity, and positive peer interactions

Collaborative Care:

  • Respite staff work closely with the Child & Family Team

  • Support is tailored to each child's individual needs

Location and Requirements

  • Respite services are facility-based at our main location: 15820 N 35th Ave. Suite 16, Phoenix, AZ 85053

  • Participants must be toilet-trained and able to use the restroom independently

Safe & Skilled Staff:

  • CPR certified and trained in crisis prevention/intervention

  • Receive ongoing training in behavioral intervention strategies

Engaging Activities for Children:

  • Games, arts & crafts, outdoor play, and group outings

  • Promotes fun, creativity, and positive peer interactions

Skill Development Focus:

  • Games, arts & crafts, outdoor play, and group outings

  • Promotes fun, creativity, and positive peer interactions

Collaborative Care:

  • Respite staff work closely with the Child & Family Team

  • Support is tailored to each child's individual needs

Program Details:

  • Saturdays: 8:00 AM - 6:00 PM

  • Sundays: 10:00 AM - 6:00 PM

  • Breakfast, lunch and snacks are provided both days

Location and Requirements

  • Respite services are facility-based at our main location: 15820 N 35th Ave. Suite 16, Phoenix, AZ 85053

  • Participants must be toilet-trained and able to use the restroom independently

15820 N 35th Ave.
Phoenix, AZ 85053
866.207.3882
Equal Opportunity Employer