Intensive Outpatient Program

Touchstone Health Services Intensive Outpatient Program (IOP) is a highly structured therapeutic treatment program designed to help children and adolescents who struggle with emotional and behavioral management in developing social, communication and coping skills that will help them improve their functioning at home, school and in the community. We utilize therapy groups and therapeutic activities along with goal setting, development of social skills & positive peer interaction, behavioral management, skills assessment, recreational activities, and development of decision-making skills.

Our Intensive Outpatient Program utilizes the Dialectical Behavioral Treatment (DBT) Steps A-curriculum. The curriculum was adapted from the skills training program in Dialectical Behavior Therapy which is an evidenced based treatment with empirically supported strategies. The skills from each of the DBT skills modules include areas of focus around: Orientation & Goal Setting, Dialectical Thinking, Core Mindfulness Skills, Distress Tolerance Skills, Emotion Regulation Skills, Interpersonal Effectiveness.

IOP strives towards the following goals:

  • Prevent crisis situations from occurring in the home environment
  • Mainstreaming of the client in the least restrictive environment
  • Prevention of psychiatric hospitalization and/or risk of out-of-hone placement
  • Increase emotional regulation skills to develop self-control
  • Increase positive coping skills and a healthy self-concept
  • Promote social competency and social skills
  • Preserve the family unit by increasing family functioning
  • Parental empowerment to manage problem behaviors in order to increase sustainability for the youth and parent/caregiver.

The program works closely with the parents to help develop consistency between environments and includes a family education/support group.  The treatment team works with each Child and Family Team (CFT) to help identify goals and treatment strategies.  During the school year, the program meets from 3:30 pm to 6:30 pm daily.  During summer and winter break, the program meets from 9:30 am to 3:30 pm.  The program accepts children between the ages of 8 and 17.


  • Must be AHCCCS Eligible and enrolled with Mercy Maricopa Integrated Care (MMIC)
  • We also accept Private Pay in advance of the service. Payor to be reimbursed by your insurance company if applicable.

Referral Submission:

When a referral is made, it must be in accordance with the Child and Family Team’s service plan.  The needs of the child must be identified through a Child and Family Team and the team must be in agreement that the Intensive Outpatient Program can meet those needs.

  • Can be emailed to
  • Once the completed referral is received by IOP, contact attempts will be made within 24 hours to the parent or guardian
  • Please explain on the Direct Support Provider (DSP) referral what the current behaviors are and the reason for the referral
  • DSP, Recent CFT with IOP stated as a need in the action steps, guardian signature with date
  • Strength, Needs and Cultural Discovery (SNCD) with guardian’s signature and date
  • Crisis/Support plan with guardian’s signature and date as well as the current Child and Adolescent Intensity Instrument (CASII)
  • Assessment, and/or annual (within the past 9 months) signed by the BHP within 30 days of the assessment/annual being completed.
  • IOP Supervisor will attempt to schedule the Screening/Intake with the parent/guardian and the child within 7 days of the initial contact.
  • Child and Family Team meetings are to be scheduled by the referring and invite the IOP Behavioral Specialist to attend as required every thirty days from the start of IOP until discharge from IOP
  • Estimated length of Stay is 90 days.

Locations and Contact Information:

15648 N. 35th Avenue, Phoenix, AZ  85053
Phone:  866-207-3882 -Referrals

Hours of Operation

Half Day – (Monday – Thursday)
School Year Hours:  3:30 P.M. – 6:30 P.M.
Summer and Winter break hours:
10:00 A.M. – 2:00 P.M. Full Days (Monday – Thursday)