April Rhodes, MBA, LAMFT is President and Chief Executive Officer for Spectrum Healthcare Group (Northern Region) and Touchstone Health Services (Central Region). Through statewide community solutions, and focused care, April and her team are meeting the whole health needs of Arizona’s populations.
April has served at the forefront of healthcare and human services management for nearly two decades. Her unique brand of leadership has successfully launched whole healthcare delivery into new heights of innovation, defragmentation, integration, and cohesion.
April has a Master of Advanced Study in Marriage and Family Therapy from Arizona State University and a Master of Business Administration from University of Arizona. April is a Licensed Associate Marriage and Family Therapist.
April Rhodes currently serves as Chairperson for the Arizona Council of Human Service Providers Board of Directors. April also holds board seats on the Yavapai County Board of Health, Prevent Child Abuse AZ Board, Health Current Board, and Mental Health Corporation of America. April is considered a subject matter expert on topics relating to leadership, whole-person healthcare, value-based purchasing, access to care, and criminal justice and mental health related community-based services.
Mr. Thomas joined Touchstone Health Services in December 2016 as Director of Compliance & Quality Improvement and transitioned into the role of Chief Operations Officer and Chief Compliance & Ethics Officer in July 2017. He has held previous leadership roles in healthcare operations in both behavioral and medical fields. Mr. Thomas is a Certified Healthcare Compliance Professional through the Healthcare Compliance Association and a Certified Professional Coder through the American Academy of Professional Coders with a background in building effective compliance programs and auditing services. Mr. Thomas has a Master’s in Business Administration and a Bachelor of Science in Psychology. Mr. Thomas reports to the CEO and oversees operations, compliance and quality improvement.
Mr. Monahan is a Certified Public Accountant, with over 20 years of experience in Finance and Accounting. Mr. Monahan obtained his bachelor’s degree in Accountancy from Arizona State University. Mr. Monahan has an extensive background in nonprofit finance; having served in finance executive roles with nonprofit agencies such as Terros Health, Goodwill, and Jewish Family Service of Colorado. His interest in nonprofit finance began at public accounting firm Heinfeld, Meech & Co, where he was as an auditor and consultant for various government agencies and nonprofits.
As Senior Director of Evidence-Based Programs, Ms. Egan oversees our Blueprints Model Programs which include Functional Family Therapy (FFT), Multisystemic Therapy (MST) and Multisystemic Therapy for Problem Sexual Behaviors (MST-PSB). She also oversees our Intensive Outpatient Program and has been an integral part in the development and management of the School Based Services. Since joining Touchstone Health Services in 2004, she held a variety of roles including clinical supervisor, program manager and director. Before her time at Touchstone Health Services, Ms. Egan was a Multisystemic Therapist in Cleveland, Ohio and has over 20 years of experience in the behavioral health field working with children/adolescents and adults. Ms. Egan has her Master of Arts in Education – Community Counseling from the University of Akron and is independently licensed in the State of Arizona as a Licensed Professional Counselor (LPC).
Brielle Rawlings-Dubé joined Touchstone Health Services in November of 2016, and has been serving our community in health and behavioral health for the last 22 years. She completed her Master’s in Counseling at ASU, is a nationally certified counselor and independently licensed in Arizona. After graduate school she continued her studies in integrated care, infant/toddler mental health and trauma; and is certified by the International Association of Trauma Professionals and endorsed by the Infant Toddler Mental Health Coalition of Arizona. As Senior Clinical Director, she oversees outpatient programs at our Phoenix, Avondale and Mesa locations; including Intake/Assessment, Infant & Early Childhood, Outpatient Therapy, Groups, High Needs Care Coordination, Clinical Care Coordination, WIT (MMWIA), SOS, Family Support and Respite. Prior to joining Touchstone Health Services, Ms. Rawlings-Dubé acted as Clinical Director of a provider network organization, oversaw the development of many programs including outpatient therapy, infant & early childhood, high needs care coordination, counseling internships, groups and provided direct care to many children and families.
Dr. Hines has provided psychiatric services at Touchstone Health Services since July 2003. He assumed the role of Medical Director for Touchstone in July 2008. Prior to joining Touchstone, he completed his Adult Psychiatry Residency and Child and Adolescent Psychiatry Fellowship at The Brody School of Medicine in his hometown of Greenville, N.C. He is passionate about providing quality care for his patients and helping Touchstone grow as an agency and as a community resource.
Mr. Brown joined Touchstone Health Services in March of 2017 after serving our community in adult behavioral health for the last 20 years. He completed his Master’s in Counseling (1994) at the University of Phoenix and a second master’s degree in Healthcare Management (MBA) in 2002. Mr. Brown is an independently licensed Substance Abuse Counselor in Arizona. As Clinical Director of our Outpatient/Intensive Outpatient Substance Abuse program as well as Transitional Youth program, he oversees programs at our Main Center. Prior to joining Touchstone, Mr. Brown acted as Clinical Director of several Adult SMI clinics. He also ran a 24-hour Residential substance abuse program and directed the activities of several Assertive Community teams throughout Maricopa County. In addition to the above, he also worked, for eight years as a counselor in the Maricopa County Jail system.
Ms. Chavez has been with Touchstone since 2006 and prior to becoming director, she held a variety of roles including therapeutic counselor, prevention specialist, and manager. She has extensive experience partnering and working in collaboration with schools and communities. Ms. Chavez is an experienced instructor and certified to train in Youth Mental Health First Aid, Body Project, Making Proud Choices, Draw the Line/Respect the Line, Trauma Informed Care/Resiliency trainer and facilitates several other adolescent health promotion curricula. She obtained her Bachelor of Arts in Psychology at Arizona State University, a Master of Arts in Community Counseling through Northern Arizona University and is a Licensed Associate Counselor.
Ms. Conditt serves as the Director of Intensive Services for Touchstone and oversees the Care Coordination programs at our Phoenix and Avondale site (High Needs Care Coordination, Clinical Care Coordination, and Medication Only Care Coordination). Additionally, she oversees several other outpatient programs including WIT (MMWIA), Family Support (FSP), Respite, and SOS (Crisis/Hospital Stabilization Team). Prior to joining Touchstone, Ms. Conditt has experience providing therapeutic support services to Alzheimer’s patients receiving end of life care from 2003-2008. Having joined Touchstone in October 2008, Victoria has 16 years’ experience providing behavioral health services to children & adults and is a registered safeTALK trainer for those that want to become suicide-alert helpers. During her time at Touchstone Health Services, Ms. Conditt has successfully coordinated large multidisciplinary teams of service providers to partner with children and families to meet their treatment needs and goals. She has earned a Master of Science in Healthcare Administration, Master of Science in Addiction Counseling, and is currently in a PhD program working towards a (Doctor of Philosophy in General Psychology with an emphasis on Cognition and Instruction).
Ms. Trejo Garcia relocated from California to Arizona in 1999 after receiving a BA in Psychology from San Diego State University. She received her Master’s in Professional Counseling at Ottawa University. Ms. Trejo Garcia has over 22 years of experience working in behavioral health with various age populations that include children, adolescent, general mental health, and SMI population. Ms. Trejo Garcia has worked for Touchstone Health Services for over 10 years and held many positions from care coordinator, therapist, supervisor and site Director.
As Director of Evidence-Based Programs, Ms. George oversees our Blueprints Model Programs which include Functional Family Therapy (FFT), Multisystemic Therapy (MST) and Multisystemic Therapy for Problem Sexual Behaviors (MST-PSB). She also oversees our Intensive Outpatient Program. Ms. George joined Touchstone Health Services as a Functional Family Therapy Program Supervisor in March 2017. In August 2017, she became the Assistant Director, in Tucson, of Evidence-Based Programs and then Director of Evidence-Based Programs in August of 2019. Before her time at Touchstone, Ms. George was a Program Manager and Clinical Director for the University of Phoenix’s College of Social Sciences in Tucson. She has over 15 years of experience in the behavioral health field working with children/adolescents and adults. Ms. George is a veteran from the United States Army and has her Master of Science in Counseling Psychology – Marriage and Family Therapy from Chaminade University of Honolulu, Hawaii and is independently licensed in the State of Arizona as a Licensed Professional Counselor (LPC).
Ms. McBride joined Touchstone in July of 2014 as a therapist and has served multiple roles within the Infant and Early Childhood Program, now serving as the Clinical Director. Jena is a Licensed Professional Counselor and has worked in community behavioral health for the last 8 years of her career. She graduated from Ottawa University with a Master’s in Professional Counseling with a concentration in Expressive Arts Therapy. Ms. McBride has extended training in trauma, Sand Tray Therapy, EMDR, Circle of Security – Parenting, and play therapy. She furthered her interests in the field of Infant and Early Childhood Mental Health, graduating from the two year post-graduate certification program in Infant Mental Health from the Harris Institute in 2017. She continues to invest in training in Reflective Supervision and is currently in a learning cohort for Child Parent Psychotherapy. Ms. McBride has a Bachelor’s of Fine Arts degree in Painting from ASU and is sometimes able to find ways to integrate her background in art with her current career, including painting a mural in the building that houses the Infant and Early Childhood Program at the Phoenix campus.
Mr. Nelson is the Director of Information Technology for Touchstone Health Services. He joined Touchstone in April 2015 and is responsible for directing all the technology initiatives for the organization. He oversees all networking and PC support, corporate and branch office wide area networks, data security, telecommunications and the help desk. Mr. Nelson has over 25 years of experience in Information Technology, both in direct hands-on and in management roles. Prior positions held include Server and Desktop Support Manager, Point-of-Sale Administrator, as well as Supervisor of Network Administration. He has a Bachelor’s in Business and Operations Management from Eastern Washington University.
Dion D. Foreman is a Vice President and Senior Project Manager in technology and operations at Wells Fargo Bank. Mr. Foreman has over 15 years of experience with technology in banking and finance leading local and global initiatives to secure and modernize financial institutions infrastructure and customer data. Prior to his position at Wells Fargo, Mr. Foreman ran a management consultancy catering to a variety of clients and specializing in technology and operations. Very community minded, Mr. Foreman volunteers his time for a number of local charitable organizations. Mr. Foreman holds a Bachelor of Science, Business, from Arizona State University.
Gay Ann Williams is a health and public policy professional with over thirty years in the health insurance industry. Ms. Williams served as the Program Administrator for Health Net Access for two years, overseeing all aspects of the Medicaid program in Arizona. Prior to serving in that capacity, Ms. Williams was the Corporate Compliance Officer for Health Net, with national responsibility for compliance-related activities for all lines of business, including Medicare, Medicaid and commercial health insurance plans. Ms. Williams’ experience also includes 14 years with the Arizona Department of Insurance, where she worked as a lobbyist, public affairs officer, and deputy director of the agency. She has a Bachelor of Science Degree in English from the University of Tennessee, and an Associate Degree in Risk Management.
Sebastian J. Dimond is an Institutional Relationship Manager with The Vanguard Group where he manages assets for Fortune 500 companies with their qualified retirement plans. Prior to Vanguard, Mr. Dimond worked at JP Morgan Chase and Wells Fargo Bank, N.A. as a Commercial Banking Relationship Manager, specializing in credit and treasury management. He holds his FINRA Series 7 and 63 licenses and is a graduate of the University of Utah. Additionally, he has partnered with several non-profit agencies to create yoga programs for at-risk youth and seniors.
Kathryn L. Busby is a government relations/public policy consultant specializing in health care. She represents various health care providers and entities providing government relations representation and consultation on regulatory, contracting and other health care related issues. Ms. Busby obtained a Bachelor of Science, Foreign Service, from Georgetown University, Washington DC, and a Juris Doctorate from Arizona State University. She is also a member of the Arizona State Board of Nursing.
Jay Benn is Vice President of Operations, Care Solutions at PopHealthCare, and has over 20 years of healthcare experience, with the majority of his career focusing on operational and financial initiatives to improve revenue, quality and care outcomes for health plans and their members. He previously held various executive leadership positions at UnitedHealthcare of Arizona, including Chief Financial Officer and Executive Director as well as Chief Operating Officer of Preferred Homecare, one of the nations’ largest providers of home-based specialty care. Jay holds a Bachelor of Science in both Finance and Accounting from Florida State University and a Master of Health Services Administration (MHSA) from Arizona State University.
An accomplished health care executive, Mr. Broadway has more than 30 years of experience proving transformational leadership to large health systems, managed care organizations, and behavioral health organizations across the healthcare landscape. He is currently a Principal at Health Management Associates, a healthcare consulting firm.
He is a strategic, passionate, and innovative leader with experience engaging with regulators, multiple influencers, and advocates in a variety of political environments. Before joining HMA, Mr. Broadway was vice-president of operations and population health management where he oversaw contracts with hospitals, health systems, and state governments. A leader in product design, business retention, growth, and business development, he worked to promote the company’s expertise which led to growth and profitability.
In addition, he led his own consulting firm working with clients, including hospitals, health plans, universities, and telehealth organizations. He is a seasoned chief executive officer serving in top leadership roles with integrated care organizations, Aetna affiliates, and state agencies.
While serving as president and chief executive officer for Mercy Maricopa Integrated Care, a hospital- and health system-owned plan managed by Aetna, Mr. Broadway implemented and led the risk-based integrated physical and behavioral health managed care organization which included full profit and loss and operational responsibility.
His work included assuring contract, legal and regulatory compliance for all business lines, developed and maintained relations with plan sponsors, board of directors, regulators, government officials, as well as ran a county-wide crisis system and led significant expansion.
Mr. Broadway is well versed in federal and state regulatory compliance, membership and joint ventures, and strategic planning, budgeting, and profit and loss. While serving in several roles with the state of Arizona, he oversaw behavioral health and children’s rehabilitation services, administered the state’s public behavioral health system, including oversight of the Arizona State Hospital, managed revenue-maximizing projects under Medicaid, led strategy and negotiations in class action lawsuits, as well as advanced operational efficiencies.
Mr. Broadway earned a master’s degree in health administration, health system management from Tulane University; a master’s degree in social work, health and mental health from Grambling State University; and a bachelor’s degree from Northwestern State University.